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By far my best customer service experience in NYC. I have never had to shop for new hardwood floors before, and after visiting many showroom in Manhattan and Brooklyn, I found Wood Floor Planet on West 47th Street. Eddy, was knowledgeable, kind and patient. And: I got the best rate in town, with a very fast turn-around, and the driver was there the minute he said he would be. You cannot ask for anything better. Very highly recommended. I wouldn't even think of going anywhere else.By far my best customer service experience in NYC. I have never had to shop for new hardwood floors before, and after visiting many showroom in Manhattan and Brooklyn, I found Wood Floor Planet on West 47th Street. Eddy, was knowledgeable, kind and patient. And: I got the best rate in town, with a very fast turn-around, and the driver was there the minute he said he would be. You cannot ask for anything better. Very highly recommended. I wouldn't even think of going anywhere else.
I highly recommend this company. Excellent work and very friendly and knowledgable people.
The price was also very fair for the service I received.
I would like to read some reviews before spending $ 10,000 on this wood floor. I bought in 4 different stores and each vendor said Mirage made the best floors. It certainly looks beautiful in the showroom. They have very elegant catalogs and an impressive website.
I bought another much less expensive brand for another part of the house and it has zero dents and scratches.
Eddy Laboy's crew did a great job installing 2 1/4" wide solid oak flooring in 2 bedrooms in a NYC co-op apartment. We wanted to match the 15 year-old existing solid oak floors in the rest of the apartment. The attached photos show that they matched the existing stain color quite closely, as Eddy promised he could do. They also perfectly matched the height of the existing flooring (3/4 inch plywood base and 3/4 inch solid oak strips), as can be seen in the photos, so that no transition or threshold was needed where the existing hall floor met the newly installed bedroom floor. The goal was to make it look as though all of the flooring was installed at the same time, and they accomplished this as well as possible without having to sand and refinish the older flooring.
The apartment is vacant and for sale, and I live out of state, but Eddy was able to handle all the details of meeting with the realtor to get access for an estimate and providing the co-op management with the necessary contractor info. Eddy's estimate was extremely detailed, showing exactly what would be done and materials used, and his price seemed reasonable. It took us awhile to get approval from the co-op, but once we did, Eddy was able to schedule and complete the work promptly.
At my request, Eddy also arranged for a painting crew to paint the apartment during the same time the flooring work was proceeding. This allowed for less furniture moving during the combined job. I've only seen the results from photos, but I think the final product was all we could have hoped for.
We purchased the most beautiful Tiger Wood you've ever seen at Wood Floor Planet and contracted them to also install it right before the coming holidays. We are so happy we not only baught the wood from them but to also Install it because in the process of installing it they found a moisture problem in my subfloor that I didn't even know I had, I contacted the superintendent of my High rise building for confirmation and he agreed the moisture level was high. The problem was in a leaking wall radiator. It was corrected and my beautiful wood floors installed. I don't think another company would have bother to even take a moisture level reading. The wood and the installation was a beautiful success.
Thanks a million Eddy at Wood Floor Planet.
We are builders in NJ & NY and when we first met Eddy we hit it off right away. It's very important to have a good rapport in any type of relationship. He's professional, easy to work with and has a great selection so you can always find whatever it is you're looking for. Whether you're a builder/contractor or homeowner - if you need wood flooring, Wood Floor Planet is the place to go!
Wood Floor Planet is my number one go to vendor. I do many major projects and buy most of if not all my wood from them. Best price, quality and service.
Great selection of flooring and prices. I have been dealing with Floor Planet for over 10 years and vouch for their reliable and courteous service.
During a recent Interior Design project to refresh an apartment for sale, Wood Floor Planet was recommended by my General Contractor to refinish the existing parquet floors. Due to the terrible condition of these decades-old floors, and previous problems with other contractors who had over-promised and under-delivered, I braced myself for disappointment and expected to have to advocate for solutions on behalf of the Client. Frankly, I was happily amazed! The owner, Eddy Laboy, was hands-on throughout the job.
I very much appreciated his positive attitude while solving each issue that arose for these old floors. Wood Floor Planet far exceeded my expectations! They restored the neglected parquet floors to a gleaming finish! Per my request, they also replaced the vinyl tile that had been in the kitchen and all the closets with new parquet that they found and then matched exactly! Readers of this review will get some idea of the outcome from the in-progress photo attached, however, it certainly doesn't do justice to the exceptional results and professionalism by Wood Floor Planet on this project. As an Interior Designer, I've worked with many contractors only once because of poor performance. From my experience,
I am delighted to give Wood Floor Planet and the owner, Eddy Laboy, my very highest recommendation!
Wood Floor Planet just redid our two bedrooms and closets and cannot say enough good things about Eddy and his team. We had a very tight deadline to get the work done and they delivered. The hardwood floor is beautiful, the craftsmanship impeccable and the entire team was just wonderful to deal with. Eddy was always available via email and phone during the entire process. Don't look any further than these guys for your all your hardwood needs.